| Description | The Voice XML Service table lists each Customer Voice Portal
Voice XML service installed and configured on this server.
The CVP VXML server includes both the CVP VXML service and
the VXML server software that executes complex IVR
applications by exchanging VoiceXML pages with the VXML
Gateway?s built-in voice browser. Like almost all other CVP
product components, it runs within a J2EE application server
environment such as Tomcat, and many customers add their own
custom-built or off-the-shelf J2EE components to interact
with back-end hosts and services. CVP VoiceXML Server
applications are written using the CVP VoiceXML Studio, and
deployed to the Server for execution. They are invoked on an
as-needed basis by a special microapp which must be executed
from within the ICM routing script.
The VXML Server may also be deployed in a standalone
configuration ?- one which includes no ICM components. In
this model, applications are invoked as a direct result of
calls arriving in the VXML Gateway, and a single
post-application transfer is allowed. Users may add the CVP
VXML service software. This affords standalone applications
the additional ability to forward reporting events to a CVP
Reporting Server, and to make ancillary routing requests and
exchange call context information with an ICM if one is
present. However, the integration with ICM is nominal.
This table has a sparse dependent relationship with the
Service table. The service index acts as the primary
index, relating the entry to the corresponding entry in the
Service table.
The SNMP agent constructs this table at startup. Since
services can only be added or deleted when the CVP
application is stopped, service information table entries
cannot be added to or deleted from the table either by the
agent or the management station while the application is
running. The agent will update service information table
objects as their values change when the application is
running. All objects in this table are read-only to the
management station. |