| Description | Each router entry represents an enterprise contact center
application router functional component configured on the
server. The router component provides intelligent routing of
inbound contacts, e.g. voice calls, to contact center agents.
The objects in the router entry provide information in three
areas: 1) identify which part of the fault tolerant duplex
pair this component represents and which server is its duplex
pair, 2) provide health instrumentation that indicates the
component's status and load and 3) supply a count of NIC
subcomponents configured and enabled on this router component. |