MIB Discovery
1930 modules enregistrés
Chemin
MIX : 1 (iso). 3 (org). 6 (dod). 1 (internet). 4 (private). 1 (enterprises). 9 (cisco). 9 (ciscoMgmt). 473 (ciscoCcaMIB). 1 (ciscoCcaMIBObjects). 3 (cccaComponentInfo). 10 (cccaDialerTable). 1 (cccaDialerEntry)
OID : 1.3.6.1.4.1.9.9.473.1.3.10.1
TXT : iso. org. dod. internet. private. enterprises. cisco. ciscoMgmt. ciscoCcaMIB. ciscoCcaMIBObjects. cccaComponentInfo. cccaDialerTable. cccaDialerEntry
Enfants
Détails
OID1.3.6.1.4.1.9.9.473.1.3.10.1
Module CISCO-CONTACT-CENTER-APPS-MIB (CISCO)
NomcccaDialerEntry
Statuscurrent
DescriptionEach dialer entry represents an enterprise contact center application Outbound Option Dialer functional component configured on the server. The dialer component maximizes the resources in a contact center by dialing several customers per agent. The dialer component resides on the peripheral gateway (PG) server, where it does the following: - Dials customers - Reserves agents - Performs call classification - Calculates agent availability - Keeps outbound dialing at a level where the abandon rate is below the maximum allowed abandon rate The objects in the dialer entry provide information about dependent components, performance metrics and port usage.