| OID | 1.3.6.1.4.1.9.9.590.1.6.4.1.1 |
| Module | CISCO-CVP-MIB (CISCO) |
| Nom | ccvpIcmRtActiveCalls |
| Acces | readonly |
| Status | current |
| Description | The real-time active calls object is a real-time snapshot metric indicating the current number of calls being processed by the Intelligent Contact Management (ICM) application. This object value represents a count of calls currently being serviced by the ICM for follow-on routing to a contact center agent. |
| Unite | calls |
| Syntaxe | Gauge32 (SNMPv2-SMI) |