| OID | 1.3.6.1.4.1.9.9.590.1.6.4.1.11 |
| Module | CISCO-CVP-MIB (CISCO) |
| Nom | ccvpIcmAggCalls |
| Acces | readonly |
| Status | current |
| Description | The aggregate calls object is a metric indicating the total number of new calls received by the Intelligent Contact Management (ICM) application for follow-on Voice Response Unit (VRU) treatment and routing to a contact center agent since system start time. |
| Unite | calls |
| Syntaxe | Counter64 (SNMPv2-SMI) |