| OID | 1.3.6.1.4.1.9.9.590.1.6.4.1.14 |
| Module | CISCO-CVP-MIB (CISCO) |
| Nom | ccvpIcmAggVruCallLegs |
| Acces | readonly |
| Status | current |
| Description | The aggregate VRU call legs object is a metric indicating the total number of calls that have received Voice Response Unit (VRU) treatment from the Intelligent Contact Management (ICM) application since system start time. The VRU treatment includes playing pre-recorded messages, asking for Caller Entered Digits (CED) or speech recognition techniques to understand the caller's spoken request. |
| Unite | call legs |
| Syntaxe | Counter64 (SNMPv2-SMI) |