| Description | The Reporting service table lists each Customer Voice Portal
reporting service configured on this server. The CVP
Reporting Server houses the CVP Reporting service as well as
a database management system to persist data.
The CVP reporting service receives reporting events from the
CVP IVR service, the CVP SIP service, and the CVP VoiceXML
service. The service is deployed together with a database
management system and it transforms and writes this reporting
data into that database. The database schema is prescribed
by the CVP product, but it is an open schema in that
customers may develop custom reports based on it.
There can only be one CVP Reporting Server in a deployment.
This does not represent a single point of failure however,
because data safety and security are provided by the database
management system, and temporary outages are tolerated due to
persistent buffering of information on the source components.
This table has a sparse dependent relationship with the
Service table. The service index acts as the primary index,
relating the entry to the corresponding entry in the Service
table.
The SNMP agent constructs this table at startup. Since
services can only be added or deleted when the CVP
application is stopped, service information table entries
cannot be added to or deleted from the table either by the
agent or the management station while the application is
running. The agent will update service information table
objects as their values change when the application is
running. All objects in this table are read-only to the
management station. |